Frequently Asked Questions
Everything you need to know about your Cerwin-Vega audio experience.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for audio equipment?
We offer a 30-day return policy for items in their original packaging and condition. Please note that return shipping costs are the responsibility of the customer unless the product is defective.
Do Cerwin-Vega products come with a warranty?
Yes, all our professional and home audio products come with a limited manufacturer warranty. The duration varies by product category, typically ranging from 1 to 5 years.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do you offer technical support for installation?
Our technical support team is available Monday through Friday to assist with wiring, setup, and troubleshooting to ensure you get the best performance out of your sound system.