Returns & Exchanges

At Cerwin-Vega, we stand behind the performance of our audio equipment and offer a 30-day return window for products in original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your high-performance gear.

Return Process

• 1.
  Initiate Your Request

  Contact our support team or log into your account portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

• 2.
  Pack Your Equipment

  Securely pack the item in its original factory packaging, including all manuals, cables, and accessories to ensure full credit eligibility.

• 3.
  Ship to Service Center

  Affix the provided shipping label and drop off the package at an authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the unit's condition and serial number, your refund or exchange will be processed within 5-7 business days.